High-Performance Teams

Some teams perform, others excel. Alignment, balance and interdependency are critical...

The prime mover of an organisation is the team. An organisation is a ‘team of teams’, sharing one common goal. The key is balance, alignment and interdependency within a team and across teams. Organisations are often structured along functional lines, however, work flows horizontally across the organisation. The problem is often at the point at which the ‘baton’ is passed to another team. And the ‘baton pass’, along with team dynamics, is where we focus much of our attention.

Some teams perform, others excel.

The team is the prime driver of performance. At its core is team synergy: where the sum of the whole is greater than the sum of the parts. And synergy is the result of balance, alignment and interdependency, requiring all parts to work as one in total harmony; One 'team of teams’, working towards a shared vision and goals.

Our methodology:

  • Ensures that your team has the right balance of skills, capabilities and styles to be effective.

  • Benchmarks your team against research into high-performing teams, to identify the exact capability gaps that need your attention.

  • 'Creates 'alignment on direction’, with all teams aligned and with clear lines of responsibility, accountability and authority.

  • Focuses on managing the 'white space'. We are often structured in functional silos, yet work flows horizontally. One team’s output becomes another team’s input. It’s therefore vital to define the exact cooperations and coordinations required between key units.

Role Clarity…

Two of the core components of success are role clarity and team capability. That, collectively and individually, team members know what they need to do and have the skills and capabilities to execute.

All businesses must do two things; They must manage the daily operations and, in addition, they must manage their portfolio of objectives related to the business strategy.

Their ability to ‘walk and chew gum’ is crucial. The daily demands will naturally take precedence over the strategic. They are often urgent and time driven.

Strategy, on the other hand, is important but not time driven. This means that the business will tend to gravitate to ‘fire fighting’, right up until the day they realise the game has changed forever.

To manage this tension, i-Adapt creates a Business Fundamentals Table to track daily business activities to ensure they are on track. There is little point in trying to ‘sail to a new land’ whilst you have a hole in your boat! i-Adapt ensures that you manage the day-to-day priorities to ‘keep the boat afloat’ whilst also focusing on the strategic initiatives that improve your business.

Team Capability and ‘Feedback’

In terms of having the capability to run the business and achieve your strategic objectives, you can either hire staff with the required capability or develop the capabilities in-house.

We take time to identify the exact Knowledge, Skills, Behaviours and Attitudes (KSBA’s) required from a dictionary of 200+ capabilities to pinpoint individual and team training needs for targeted employee development.

This means that we can eliminate all of the unnecessary costs associated with non-essential training, dramatically increasing your training ROI.

In addition, i-Adapt has developed a technology to enable teams to deal with the ‘elephant in the room’. Australians typically associate the word ‘feedback’ with negative news, whilst the ‘sandwich approach’ (good news/bad news/good news) often sets off our very refined BS meters!

i-Adapt provides a structured process to deliver ‘one-on-one’ feedback, (manager to employee/manager to manager) and also a process for team feedback to address any ‘team baggage’.

This enables individuals and teams alike to deal with its issues before things fester and become irretrievable. Feedback must be delivered in a timely, safe, constructive and supportive manner, from a position of respect and care.

Contact us.

 

Get in touch today to learn more about how i-Adapt can help your business!

 

info@iadapt.com.au
0400-666864